𝐓𝐄𝐑𝐌𝐒 + 𝐂𝐎𝐍𝐃𝐈𝐓𝐈𝐎𝐍𝐒

TERMS & CONDITIONS

1. OUTLINE
a) The ‘Hire Company’ is Hello My Darling Events.
b) The ‘Client’ or ‘Hirer’ refers to any individual, firm, or corporation hiring equipment or appoints services from the ‘Hire Company’.
c) The ‘Equipment’ refers to all items available for hire to the ‘Client’.
d) The ‘Event Date’ or ‘Event’ refers to the day of the event supplied by the ‘Client’ to the ‘Hire Company’.

3. DEPOSIT, PAYMENT TERMS AND OTHER FEES
a) For events less than 1k a non-refundable deposit of 50% is required to be paid to the Hire Company to confirm the booking. For events greater than 1k a non-refundable deposit between $500-$1000 is required to be paid to the Hire company to confirm booking. The Hire Company does not allow tentative holds.
b) Items will NOT be held without a deposit. The deposit secures the hire equipment and removes the equipment from the inventory. By doing this, the equipment is not able to be supplied to another client once booked.
d) Bookings placed less than 14 days from the event will require FULL payment at the time of booking.
e) The total invoice must be paid a minimum of 14 business days prior to your event.
Delivery cannot be confirmed unless full payment has been received.
If final payment is not received by the due date, Hello My Darling Events will be under no obligation to proceed with the booking and all monies paid to date by the Hirer will be forfeited.
f) A surcharge of 20% may be incurred on public holidays and is at the discretion of the Hire Company.
g) Deposits are non-refundable, non-transferable and cannot be exchanged for a credit.
h) All prices include GST
i) All prices include delivery, installation and pack down for events within BOP.
j) The amount quoted is for the use of the equipment for the period of time stated on your invoice.
k) The time of delivery, setup and return collection of the equipment will be discussed with you upon discussion of your event and confirmed on final payment 14 days prior to the event.
l) If delivery is required up stairs to a second story, the Hire Company must be notified during the initial booking. All deliveries are carried out by a single person and as some equipment requires a two person carry, failure to notify the Hire Company prior to your event could impact the delivery of your equipment on the day. If the Hire Company is not notified, a $100 additional stair fee will be invoiced to you and must be paid before the delivery commences or will removed from your bond.

4. BOND & DAMAGE TO ITEMS
a) A refundable security bond will be required based on your invoice total. The bond amount will be advised in your quote or invoice.
b) The bond will be returned to you by bank transfer within 3 business days after hired items are returned.
c) All hire equipment is checked for damage prior to delivery.
d) The Hire Company must be advised of any damage when the equipment is dropped off otherwise damage is deemed The Clients accountability.
e) The Hirer agrees to pay full replacement cost of any equipment severely damaged. This includes equipment that is lost, stolen or severely damaged.
f) If any equipment is found to be damaged (i.e dented, chipped, burnt or anything else of similar nature) the Hirer will be notified and the repair amount will be subtracted from the bond. The remainder of the bond will then be returned.

5. INTENDED USE OF EQUIPMENT
a) The following Equipment is NOT to be used without parental supervision.
i. Vintage High Chair
This high chair does not meet the criteria for the New Zealand highchair standards. Children MUST be supervised at ALL times whilst in the highchair and should be used for decorative use only. You agree to not leave the child unattended or unsupervised and agree to use it at your own risk.
The Hire cannot accept any responsibility for any injuries that result from the use of this prop high chair.

6. CANCELLATIONS AND BOOKING CHANGES
a) All cancellations will forfeit the deposit and all monies paid.
b) All cancellations and date changes are to be requested in writing for consideration. Approval for date changes will be subject to the Hire Company’s discretion and availability.
c) Equipment can be added to your booking subject to availability up until 2 weeks prior to your event.
d) Individual items can be removed from your invoice up until 2 weeks prior to your event. Items will not be able to be removed from your final invoice after this time.
e) Hello My Darling has the right to refuse, refund or deny any booking if deemed necessary. They are also entitled to cancel any booking even if it has already been invoiced by notice in writing.
f) By accepting a quote/invoice and paying a deposit you are agreeing to Hello My Darling Events terms and conditions.

7. FORCE MAJEURE
a) For the purpose of this clause, “Force Majeure” means an event or circumstance beyond the reasonable control of a party, including, but not limited to, acts of God, War, Rain, Hail, Wind, Fire, Explosion, Civil disobedience, Legislation not in force at the date of this Agreement or labour disputes. Neither the Company nor the Client will breach this agreement and each party will not be liable to the other party for delay or failure to perform its obligation under this agreement due to Force Majeure.
b) Hello My Darling Events shall not be liable for any indirect or consequential losses or expenses suffered by the Client, including but not limited to, loss of turnover, profits, business or goodwill or any liability to any other party or for any loss or damage suffered by the Client as a result of any delays caused by such Force Majeure events.

8. ACCEPTANCE OF TERMS
a) By accepting an invoice issued to you by Hello My Darling Events and paying a deposit, you will be deemed to have accepted and agreed to the Terms and Conditions as set out above.